Your satisfaction is our Number One Priority!
Station Street recognizes the need to be able to offer online customers no hassle and timely customer service and support. Whether you purchase home theater speakers, a wireless microphone, speaker stands or an MP3 player from Station Street we stand behind all of our products and their warranties 100%. Unlike other webstores our customer service does not stop after we receive your payment. We stock only quality products and each and every unit is inspected prior to shipping to ensure your experience with us goes as smooth as possible.
On the rare occasion that a problem should arise regarding product warranties or goods damaged in shipping we provide full support to our customers. With product warranty issues we help troubleshoot the problem or will arrange for a replacement if the unit proves defective. In the case of goods damaged in shipping we will work with the customer in filing the claim and getting a new parcel on its way quickly. Please refer to our webstore policies for complete details.
For questions or concerns on previous or pending orders with Station Street please email us anytime or call 1-866-241-7336 toll free Mon - Fri 10am - 4pm EST.